Privacy Policy

Who we are

We are Short Term Respite Care based in Gloucestershire UK. Our website address is: You may contact us at if you would like more information.

Online forms

We use online forms to collect data from you in order to respond to your enquiries and perform our care duties in relation to your requirements.

Who we share your data with

We only share the data we collect with our Respite Carer or in the case of an emergency with the client's registered doctor or healthcare practitioner. We will never share your data with any other third parties.

How long we retain your data

We will retain the data collected for a period of 7 years unless you ask us to delete the data. You may ask us to delete the data at any time after the respite care period has finished.

For users who register on our website, we also store the personal information they provide in their user profile. All users can see, edit or delete their personal information at any time (except they cannot change their username). The Website administrator can also see and edit that information.

What rights you have over your data

If you have completed a form on the website, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we delete any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal or security purposes.


If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.


We use Google analytics to analyse data about the use of our website. No identifiable personal information is passed onto Google in this process.

Contact information

You can contact us at if you would like more information.

How we protect your data

Any data sent to and from our website is encrypted so cannot be read by any third parties.

What data breach procedures we have in place

If for any reason there is a breach of security we will let you know as soon as we have identified the breach, we will immediately take measures to fix it.

We currently serve Gloucestershire, Worcestershire, Oxfordshire, Herefordshire, Shropshire, Warwickshire, Wiltshire, Bristol, South Gloucestershire, Berkshire and Buckinghamshire

Please note that our 8-hour daytime and 12-hour night-time shifts are only available in
Gloucestershire, Worcestershire, Warwickshire and Oxfordshire.
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